Stickers by Sandstone FAQ

Welcome to our FAQ page! Here, we address some common queries to ensure a smooth and enjoyable experience with our products and services. You may also find guidance in our purchasing guidelines.

Can we name-drop any design?

Yes, absolutely! We provide a range of customization options, giving you the freedom to personalize your items with designs from our catalog. Add names, logos, or any other details you desire to make your items uniquely yours!

Can you print our personal artwork?

Certainly! We offer the option to print your personal artwork on stickers and magnets. Whether it's a special design, a company logo, or a personal creation, we are here to bring your vision to life. Simply share your high resolution artwork (around 300 ppi) with us at art@stickersbysandstone.com, and our dedicated art department will work closely with you until you're absolutely thrilled with the result. Please note, a minimum of $300.00 is required to kickstart the creative process.

What are the minimum quantities to place an order?

To place an order for stickers, a minimum quantity of 24 pieces is required. For magnets, the minimum order quantity is 12 pieces. This helps us ensure efficiency in production and delivery, giving you the best value for your customized items.

Can your art department create custom designs for us?

Absolutely! Our skilled art department is ready to assist you in creating custom designs tailored to your preferences. If you have specific requirements or ideas in mind, feel free to reach out to our dedicated sales representatives at (714) 894-7500 for further information and assistance.

How do I get in touch with the art department or my sales representative?

To connect with our art department or your sales representative, simply reach out to (714) 894-7500 or email Heather@stickersbysandstone.com. They will guide you through the process and provide you with the necessary contact information. Your satisfaction is our priority, and we're here to help bring your ideas to life!

How do I place an order?

Placing an order is easy! You can browse our selection of products online, choose the customization options you prefer, and follow the simple ordering process. If you have specific requirements or need a helping hand, our fantastic customer service team is just a call away at (714) 894-7500.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, and other secure online payment options. Our checkout process is designed to be convenient and secure, ensuring a seamless transaction for our customers.

Can I track my order?

Yes, you can track your order once it has been shipped. Once your order is dispatched, you will receive a tracking number and information on how to track your shipment. This allows you to stay informed about the status and estimated delivery time of your customized items.

How can I provide feedback?

We welcome your feedback! If you have any comments, suggestions, or concerns, please feel free to contact (714) 894-7500. Your feedback helps us improve our products and services, ensuring that we continue to meet and exceed your expectations.

Thank you for choosing Stickers by Sandstone for your custom souvenir sticker and fridge magnet needs. If you have any further questions or require additional assistance, don't hesitate to reach out to our dedicated customer service team. We are here to make your experience exceptional!

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